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How to Initiate a Claim
You may initiate a claim on the eighth day of your disability or as soon as you know you will be out for a medical condition (such as a scheduled surgery or childbirth). Family members and friends may initiate a claim on your behalf if you are unable to do so.
Call Unum toll free at 1-800-652-5602. Have the following information ready when you call:
- Job title and agency
- Social Security number
- Date of birth
- Current mailing address
- Brief description of disability for which you are initiating a claim
- Last day you were (or will be) able to work
- Name, address, phone number and fax number of your doctor or other licensed treating healthcare professional
You will be notified of the status of your claim within five working days following the date you call Unum.
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