VRS Logo Friday, March 23, 2018

Counseling Center
1111 East Main Street
Richmond, VA 23219
8:30 a.m.–4:00 p.m.
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Administrative Offices
1200 East Main Street
Richmond, VA 23219

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 > Employers
 > Your VRS Teams
 > Employer Support

Employer Support Team

The Employer Support team, within the VRS Customer Contact Center, is dedicated to serving VRS employers. The Employer Support team is the day-to-day point of contact for information about:

call center
  • VRS policies and procedures
  • Benefit administration
  • Payroll reporting
  • Online applications, such as myVRS
  • Maintaining and updating authorized employer contacts
  • VRS forms and publications

The team is available by phone and email. To reach an Employer Support Team member, send an email to employer-info@varetire.org or call the VRS Customer Contact Center. Dial 1-888-827-3847 and follow the prompts.

Training information is available via in-class sessions, webinars and e-learning presentations.

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