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Counseling Center
1111 East Main Street
Richmond, VA 23219
8:30 a.m.–4:00 p.m.
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Administrative Offices
1200 East Main Street
Richmond, VA 23219

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 > What's New
 > myVRS Offers Secure Account Access as VRS Phases Out Automated Voice Response Line

myVRS Offers Secure Account Access as VRS Phases Out Automated Voice Response Line

As more self-service features become available in myVRS, VRS is retiring the Virginia Informational Phone System (VIPS) line, as of January 31, 2019.

If you've called VRS' automated voice response line (option 2) in the past to check your current contribution amount, you can now access this information online. myVRS offers secure access to your member account from your smart phone, tablet or personal computer. Log in or register at myVRS to view your employment and salary history, your VRS account balance and the earliest date you can take unreduced or reduced retirement.

Additionally you can use the Retirement Planner to focus on your retirement goals throughout your career and the Benefit Estimator to preview your benefit amount in retirement. myVRS also offers a financial wellness component featuring short videos, educational games, mini-courses and budgeting tools to help you expand your money-management skills.

As a reminder, myVRS is available Monday - Saturday, 7 a.m. to 11:30 p.m., and on Sunday, 8:30 a.m. to 11:30 p.m. Should you need to speak to a VRS representative, you may call 1-888-827-3847, Monday through Friday, 8:30 a.m. to 5 p.m.

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