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VRS Retirement
Counseling Center

1111 East Main Street
Downtown Richmond
8:30 a.m.–4:00 p.m.
Map & Directions
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Employer Contacts

Email Defined Benefit Plans Support

Hybrid Retirement Plan

Defined Contribution Plans

VRS Administrative Offices

1200 East Main Street
Richmond, VA 23219
Hours: 8:30 a.m. - 5:00 p.m.
Monday through Friday
Map & Directions

Board & Administration

U.S. Mail

Virginia Retirement System
P.O. Box 2500
Richmond, VA 23218-2500

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Contact VRS

VRS Defined Benefit Plans Support

Contact VRS about pension benefits and related benefits such as group life insurance and death-in-service.

Email:  Member Inquiries | Retiree Inquiries

Please have your identification information ready.
  • Customer Contact Center: 1-888-VARETIR (1-888-827-3847)
  • International Dialing: 011 1 804-649-8059
  • TDD: 1-804-289-5919
  • Hours: Monday-Friday, 8:30 a.m. - 5:00 p.m. | Map & Directions
    Note: Best times to call are Wednesday, Thursday and Friday afternoons.

ICMA-RC Defined Contribution Plans Support

Contact ICMA-RC about investment needs and services. Select a plan below for Investor Services and Defined Contribution Plan Specialist contact information.

Important Email Notice: Do not send confidential or personal information, such as a Social Security number, via e-mail. This communication is not secure. To protect the privacy of our members, VRS will send only non-confidential replies.

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