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Who Qualifies as an Emergency Dispatcher?

To qualify, you must meet all of the following criteria:

  • Work as a 911 dispatcher
  • Be employed by a VRS-covered locality
  • Work in a Public Safety Answering Point (PSAP) and have completed required Emergency Medical Dispatch (EMD) training that meets Virginia standards

Overview of Changes

Recent legislation passed by the Virginia General Assembly changed how disability coverage is provided to emergency dispatchers working at public safety answering points (PSAPs).

All eligible dispatchers employed by a participating political subdivision covered under the Virginia Local Disability Program (VLDP) or an employer’s comparable program, unless they opted out of VLDP coverage between February 1 and March 31, 2026.

VRS Plan 1 and Plan 2 dispatchers were previously covered under VRS disability retirement.

Dispatchers Coverage by Employment Date

If you were employed as an Emergency Dispatcher on June 30 or July 1, 2025, the following applies:

  • You could opt out of VLDP coverage between February 1 and March 31, 2026
  • If you took no action, you were automatically enrolled in VLDP or a comparable plan effective July 1, 2026
  • A one-year waiting period applies for non-work-related short-term disability starting July 1, 2026
  • Dispatchers already receiving disability retirement benefits were not affected

If you were hired hired between July 1, 2025, and July 1, 2026, the following applies:

  • Automatically covered by VLDP or a comparable plan as of July 1, 2026.
  • Were not eligible for the opt-out period.
  • Were covered under VRS disability retirement through June 30, 2026.
  • A one-year waiting period applies for non-work-related short-term disability starting July 1, 2026.
  • If you retired on disability on or before July 1, 2026, you remain in VRS disability retirement.

If you were hired after July 1, 2026, the following applies:

  • You are automatically enrolled in VLDP or an employer’s comparable program
  • A one-year waiting period applies for non-work-related short-term disability

Dispatchers Coverage FAQs

VRS Disability Retirement

  • Allows eligible members to retire if you cannot perform your job duties due to an illness or injury that is likely to be permanent.
  • Does not cover temporary illnesses or injuries.

VLDP or Employer's Comparable Program

  • Provides partial income replacement if you cannot work due to a non-work-related or work-related illness, injury or other condition (including surgery, pregnancy, complications from pregnancy, catastrophic or major chronic condition).
  • Offers short-term and long-term disability coverage.
  • Focuses on helping you recover and return to full duties if possible.
  • Includes a one-year waiting period for non-work-related claims.
  • You are considered to be disabled during the first 24 months of a VLDP claim if you cannot perform all of your job duties on a full-time and full-duty basis. After 24 months, you are considered disabled if you cannot perform the duties of any job for which you are qualified.
Move to a new VRS-participating employer as an emergency dispatcher:

Your election will follow you. However, if you elected VLDP (or your employer’s comparable program), you must satisfy a new one-year waiting period for non-work-related short-term disability.

Move from an emergency dispatcher position to a non-dispatcher position:

For Plan 1 or Plan 2 members, your VLDP coverage applies only while you are in an emergency dispatcher role. When you move to a non-dispatcher position, your eligibility for disability coverage will depend on the benefits associated with your new role and employer.

Non-Work-Related Eligibility

Coverage requires a one-year waiting period and begins July 1, 2027, or 12 months after your start date as an emergency dispatcher. If you change employers during the initial 12-month waiting period, your waiting period will reset on the start date with the new employer.

Work-Related Eligibility

Began July 1, 2026, or on your start date as an emergency dispatcher.