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Counseling Center
1111 East Main Street
Richmond, VA 23219
8:30 a.m.–4:00 p.m.
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Administrative Offices
1200 East Main Street
Richmond, VA 23219

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 > Be Alert for Unsolicited Retirement Counseling Services

Be Alert for Unsolicited Retirement Counseling Services

Recently, there have been reports of groups or individuals contacting VRS members to offer retirement counseling services.

Please be aware that VRS does not use unsolicited calls or emails to offer its services. All correspondence from VRS will be sent by U.S. mail on official letterhead or by secure message in your myVRS account. Also, VRS counselors do not come to members' homes to discuss benefits.

VRS counseling services are free, whether in person in the VRS counseling center or by phone, and are available by contacting VRS.

VRS also offers free retirement planning sessions, held at colleges and universities throughout the state, other public locations or the VRS offices in Richmond.

Remember to be cautious in responding to unsolicited offers of retirement planning or advice. If you are uncertain if a communication originated with VRS, contact VRS at 1-888-827-3847.

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